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+--- Thread: Seagate cutting HD warranties (/showthread.php?tid=128878)
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Re: Seagate cutting HD warranties - GGD - 12-17-2011
"Mission-critical and retail products are not affected by this change. The new warranty periods will apply to shipments from 31 December."
I wonder what this actually means, could it mean that the retail boxed internal drives will still have a 5 year warranty? Is this just bare OEM drives that have reduced warranties?
Re: Seagate cutting HD warranties - deckeda - 12-17-2011
It means stuff still in the retail channel still has a 5 year warranty. Beginning in January, new boxes will arrives that no longer have the big "5" on them.
Re: Seagate cutting HD warranties - deckeda - 12-17-2011
the rest of the computer industry offers 3 year
I never knew that. I can buy a Dell, HP, whatever, and they come with 3 year warranties?
Re: Seagate cutting HD warranties - clay - 12-17-2011
deckeda wrote:
the rest of the computer industry offers 3 year
I never knew that. I can buy a Dell, HP, whatever, and they come with 3 year warranties?
I think he meant most hard drives come with 3 year warranties
Re: Seagate cutting HD warranties - sekker - 12-17-2011
clay wrote:
[quote=deckeda]
the rest of the computer industry offers 3 year
I never knew that. I can buy a Dell, HP, whatever, and they come with 3 year warranties?
I think he meant most hard drives come with 3 year warranties
You guys are correct - I am out of date.
Back in the days of the Motorola Mac clones (and their sweet 5 year warranties), many computer vendors offered 3 year warranties. Except Apple, that offered their 1 year. I stand corrected - Dell's standard is 1 year, you have to pay $$ to go to 3 years.
Many hard drive warranties outside Seagate have been 3 years tops, tho. The 5 year bonus has been worth it to us. But we've also turned in at least 4 drives older than at least 1 year recently - so I can see the temptation by the manufacturers to try to go down to 1 year.
Re: Seagate cutting HD warranties - JoeH - 12-17-2011
" I stand corrected - Dell's standard is 1 year, you have to pay $$ to go to 3 years."
Yeah, that has not really changed in years. Though Dell used to quote prices initially with the 3 year warranty coverage included and you had to configure it down to 1 year. At some time in the last few years they changed to showing prices based on 1 year's coverage by default.