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Aargh, EarthLink DSL is killing me today. Any suggestions? - Printable Version

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Re: Aargh, EarthLink DSL is killing me today. Any suggestions? - DavidS - 10-24-2012

rgG wrote:

Thanks. Just a lot of little crappy stuff hapened today. Very glad the DSL quit at the end and not the beginning of the Apple event.
Usually the DSL is solid, but when it goes belly up, all they want to do is endless troubleshooting that does nothing. They will never just put in a trouble ticket to let someone know that there are issues in my area. Doesn't help that the support people are half a world away.


Sounds like you need some Peppermint Bark from Costco! Big Grin


Re: Aargh, EarthLink DSL is killing me today. Any suggestions? - rgG - 10-24-2012

DavidS wrote:
[quote=rgG]

Thanks. Just a lot of little crappy stuff hapened today. Very glad the DSL quit at the end and not the beginning of the Apple event.
Usually the DSL is solid, but when it goes belly up, all they want to do is endless troubleshooting that does nothing. They will never just put in a trouble ticket to let someone know that there are issues in my area. Doesn't help that the support people are half a world away.


Sounds like you need some Peppermint Bark from Costco! Big Grin
Always a good place to start. Smile


Re: Aargh, EarthLink DSL is killing me today. Any suggestions? - OWC Jamie - 10-24-2012

Have the same thing happen with Comcast cable every now and then.

They'll even make their technicians go through a complete home troubleshoot before telling them the problem or outage is on their end.
The techs get just as frustrated.


Re: Aargh, EarthLink DSL is killing me today. Any suggestions? - silvarios - 10-24-2012

Markintosh wrote:
8.8.8.8 and 4.4.4.4 are the Google public DNS servers. Set those up in your network prefs and that may resolve things. Of course that gives Google access to your every move on the internet, but they already know what you're doing anyways.

8.8.8.8 and 8.8.4.4 are the Google DNS servers.


Re: Aargh, EarthLink DSL is killing me today. Any suggestions? - AllGold - 10-24-2012

You could just use OpenDNS: http://www.opendns.com/


Re: Aargh, EarthLink DSL is killing me today. Any suggestions? - rgG - 10-24-2012

AllGold wrote:
You could just use OpenDNS: http://www.opendns.com/

That's what I ended up doing. The main problem was, I could not search for the opendns numbers, since google would not load.


Re: Aargh, EarthLink DSL is killing me today. Any suggestions? - AllGold - 10-24-2012

Oh, yeah, oops. The DNS I use in those situations is the Level 3 servers. They have an IP of 4.2.2.2 (actually the last number can be 1,2,3,4,5 or 6). But those 8.8.8.8 and 4.4.4.4 Google IPs are even easier to remember.