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+--- Thread: Ebay Buyer: Would you respond to information request after purchase? (/showthread.php?tid=185335)
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Re: Ebay Buyer: Would you respond to information request after purchase? - Black - 11-23-2015
C(-)ris wrote:Best bet for you is just to be as nice as you can muster for as long as you can muster.
I had an ebay buyer purchase one of my items. After purchasing and paying for the item he is asking questions about it that he should have asked before buying. He used BIN to purchase and I require immediate payment. The auction was an as-is auction for parts or repair and no returns. I'm leaning towards telling him he will find out when it shows up and let him know that you don't get to ask questions after you buy something at an auction.
Re: Ebay Buyer: Would you respond to information request after purchase? - mstudio - 11-23-2015
RAMd®d wrote:
m, did ebay give you a reason as to why they ruled against you?
It was a joke, they agreed with me that I listed it as "For Parts Only" but sided with the buyer because of their Buyer Protection policy. I didn't even get the item back since the buyer wanted me to pay the postage and I wouldn't.
Re: Ebay Buyer: Would you respond to information request after purchase? - Carnos Jax - 11-23-2015
Like most have said, eBay always rules with the buyer, no matter how well things are laid out (I say this from second hand experience of other sellers). They will violate their own rules or refer to a non-relevant rule (anything to make the buyer happy).
Amazon does this too.
The only time eBay takes care of the seller is when an item is reported as not being delivered (as long as you used PayPal, sent it to the correct address, and have signature can noir action) but even in those cases I suspect the buyer is not out anything either.
Re: Ebay Buyer: Would you respond to information request after purchase? - Michael - 11-23-2015
I'd answer. In fact, if he looks hinky I might tell him I broke it and refund him. That would be easier than a month-long eBay drama that you'd likely lose, as several have noted.
Re: Ebay Buyer: Would you respond to information request after purchase? - hal - 11-23-2015
Go ahead and answer the questions... but you can always just say, "I dunno, it didn't turn on, so I'm selling it as broken with no returns."
But I also see shifty sellers selling parts machines while dropping certain dog whistle clues... Like selling a 2011 MBP with it's known recall program - I see LOTS of clearly, VERY knowledgeable mac sellers, saying, "well... looks like the video card is out on this unit... turned it on one day and got a scrambled screen... I have no idea what's wrong, so bid accordingly." But in another one of that sellers listings brags about a 2011 MBP with a BRAND NEW MOTHERBOARD... will show the apple invoice with all of the new hardware. This person KNOWS about the recall, but will act dumb hoping to get a sucker to buy the one that is NOT covered by the recall.
I've directly asked one of these guys once if they tried to take it to apple for extended warranty work and got back a reply that was SO slimy - never really answered the question - just went into retail sleaze mode... I'd never buy from that guy.