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+--- Thread: F/U to "Grrr/Help!.... 2007 MBP won't boot" (/showthread.php?tid=110618)
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F/U to "Grrr/Help!.... 2007 MBP won't boot" - rjmacs - 01-22-2011
Original Post
So my late 2007 MBP wouldn't boot on Tuesday night, and i took it in to the Genius Bar Wednesday a.m. It was 57 days out of warranty - too much for a sympathy repair, apparently, so i opted for the $310 "all-you-can-fix" flat rate deal. It came back today with a new logic board and top case, and all is working well. I've reinstalled my OWC RAM and larger HD, and so far everything seems copacetic.
I'm impressed with their turnaround time - i left the laptop at the Apple Store on Wednesday around 10:30, and had it back by 1:00 this afternoon. It was returned from Houston, which is quite a ways from me on the east coast. My drive came back reformatted (expected), with OS 10.4.10 installed on their Apple service/diagnostic partition! Crazy - i'd never seen Tiger on my machine before - it kinda weirded me out....
All in all, i've got mixed feelings about the experience. I'm glad they have a flat-rate repair option, but having a machine go kaput so soon out of warranty is a bummer. If it had been $500 instead of $310, i probably would have been parting out the MBP and saving for a new machine... That said, it's still a quick little bugger with a few years left in it (i hope!).
Re: F/U to "Grrr/Help!.... 2007 MBP won't boot" - Black - 01-22-2011
There have been stories here of people in your situation being offered retroactive coverage if they buy Apple Care. A matter of finding the right rep at Apple, by the sound of it. It's understandable that not everyone has time to play that game. Glad you're up and running.
Re: F/U to "Grrr/Help!.... 2007 MBP won't boot" - GGD - 01-22-2011
Black wrote:
There have been stories here of people in your situation being offered retroactive coverage if they buy Apple Care. A matter of finding the right rep at Apple, by the sound of it. It's understandable that not everyone has time to play that game. Glad you're up and running.
I was assuming that it already had Apple Care, it was a 2007 model, and assumed that the 3 years of Apple Care had just expired. Reading the original thread confirms that.
Re: F/U to "Grrr/Help!.... 2007 MBP won't boot" - rjmacs - 01-22-2011
Black wrote:
There have been stories here of people in your situation being offered retroactive coverage if they buy Apple Care. A matter of finding the right rep at Apple, by the sound of it. It's understandable that not everyone has time to play that game. Glad you're up and running.
Thanks for the sentiment, Black... To clarify, this was a machine with AppleCare coverage, but the extended term expired in December. I bought the machine Dec. 2007, so my three years was up. I've heard of cases where units recently out of warranty are repaired gratis, but it looks like 57 days was outside that window. If i could have found a song-and-dance to save me $310, i'd have sung and danced it for sure! I tried my best wheedling and cajoling, but no budging from Apple.
Edit: Yeah - what GGD said.
Re: F/U to "Grrr/Help!.... 2007 MBP won't boot" - Black - 01-22-2011
Oops, sorry! Well, here's to many years of trouble free service on your new motherboard.
Or a quick and lucrative sale . . .
Re: F/U to "Grrr/Help!.... 2007 MBP won't boot" - Buzz - 01-22-2011
Black wrote:
There have been stories here of people in your situation being offered retroactive coverage if they buy Apple Care. A matter of finding the right rep at Apple, by the sound of it. It's understandable that not everyone has time to play that game. Glad you're up and running.
AppleCare is $349, and the repair was $310..., but it sounds as though the machine did have ACPP; late 2007 MBP + 3 years + 57 days = recent time frame. I agree that bummer is cutting it so close only to end up w/ no joy in Mudville w/o paying the piper again. I thought Tiger on the late 2007's was one of those things that worked if you copied it over, but balked if you tried to install it directly kind of deals, don't recall exactly.
Re: F/U to "Grrr/Help!.... 2007 MBP won't boot" - GGD - 01-22-2011
Buzz wrote:
I thought Tiger on the late 2007's was one of those things that worked if you copied it over, but balked if you tried to install it directly kind of deals, don't recall exactly.
Tiger ran on it if you had the install disks, the Mid 2007 and Late 2007 models were identical and even had the same model numbers, but the Late 2007 came with 10.5, while the Mid 2007 came with 10.4.
Re: F/U to "Grrr/Help!.... 2007 MBP won't boot" - Jimmypoo - 01-22-2011
>>>>but it looks like 57 days was outside that window.
If you didn't call that number for the Customer Service team that deals with warranty expirations, you
cheated yourself out of knowing. There are LOTS of examples. They want you to continue buying AppleCare
and unexplained timing phenomena is exactly the kind of thing they are sympathetic to.
You literally cheated yourself out of the high possibility of a free fix.
Re: F/U to "Grrr/Help!.... 2007 MBP won't boot" - IronMac - 01-22-2011
I've never heard of anyone getting a repair done that far out of the expiration date. That's two months!
Re: F/U to "Grrr/Help!.... 2007 MBP won't boot" - Black - 01-22-2011
Jimmypoo wrote:
>>>>but it looks like 57 days was outside that window.
If you didn't call that number for the Customer Service team that deals with warranty expirations, you
cheated yourself out of knowing. There are LOTS of examples. They want you to continue buying AppleCare
and unexplained timing phenomena is exactly the kind of thing they are sympathetic to.
You literally cheated yourself out of the high possibility of a free fix.
At least I wasn't the only one who read the top post too fast . . .