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+--- Thread: Apple steps up to the plate regarding eMac capacitor woes (/showthread.php?tid=13986)
Apple steps up to the plate regarding eMac capacitor woes - Golfer - 06-24-2006
I got the authorization last week to get my eMac fixed at no charge. The Product Specialist wouldn't call it a "known issue" but said they where checking into it. He went ahead and okayed my fix for my leaking/bulging capacitors anyhow. http://iowatelecom.net/~brettc/emaccaps.html
Now they have announced a repair extension program for all machines that qualify...
http://www.apple.com/support/emac/repairextensionprogram/
Re: Apple steps up to the plate regarding eMac capacitor woes - johnc - 06-25-2006
[quote Golfer]The Product Specialist wouldn't call it a "known issue"
It's not like users on their discussion boards have been complaining about it for at least the last six months or so ...
http://discussions.apple.com/thread.jspa?threadID=301339&tstart=0
Re: Apple steps up to the plate regarding eMac capacitor woes - Golfer - 06-25-2006
[quote johnc]
It's not like users on their discussion boards have been complaining about it for at least the last six months or so ...
http://discussions.apple.com/thread.jspa?threadID=301339&tstart=0
I was one of those complainers!
To quote the Specialist, "a thread in a forum does not indicate a known issue". It was the response I expected but that didn't make it any easier to take.