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+--- Thread: Remote iOS Device Support (/showthread.php?tid=155200)
Remote iOS Device Support - ztirffritz - 07-16-2013
I just received an email from TeamViewer and they've added remote support of iOS devices. It isn't perfect. I still can't see the screen remotely in realtime, but I can see near instant screenshots, device stats, logs and processes. I can also configure email and wifi settings remotely (assuming of course that the device currently has a sufficient cellular data connection). It isn't perfect, but will certainly help me quite a bit.
http://www.teamviewer.com/en/products/mobile-device-support.aspx?pid=news.mds_all
Re: Remote iOS Device Support - onthedownlow - 07-16-2013
Nice.
I use and prefer SimpleHelp: https://simple-help.com/ (so cheap and good - similar to Bomgar).
They have also been working on an iOS/Android support function that will be included in an update.
Not what I do, but If anybody just wants to drop a couple hundred on this and run his/her own support business out of the house, this would be the easiest way to go for ROI.