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Mac OS Sierra Mail.app doesn't save settings - Printable Version

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Mac OS Sierra Mail.app doesn't save settings - pinkoos - 02-08-2017

Hi,

Another issue with my wife's Macbook Air (Sierra, all software updated).

In her Mail.app, we've noticed that for her configured fastmail account, under the "Mailbox Behaviors" settings, if we change the "keep deleted mail" option to "forever" the setting doesn't stick. We also don't get asked if we want to save these settings when closing out of the dialog. I don't know if that's a new thing in Sierra, but it doesn't ask to save. So, when she closes out of the dialog and then goes back into it, the setting has reverted to "one month" (instead of "forever").

She's basically lost all her trash prior to the last month b/c this has happened.

I can't seem to find any instances online of people having similar issues (maybe I didn't phrase my search terms correctly) and, so, don't have any suggestions to try and fix the problem.

Any thoughts or ideas?

Thanks.


Re: Mac OS Sierra Mail.app doesn't save settings - modelamac - 02-08-2017

Does the same thing happen to other Users on that Mac?

Have you tried rebuilding the mailbox?

Have you Repaired the Disk via Disk Utility?


Re: Mac OS Sierra Mail.app doesn't save settings - pinkoos - 02-08-2017

Will try your suggestions this evening when I'm back home.

Thank you.