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+--- Thread: Help me help a switcher! Printer problems (/showthread.php?tid=28357)
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Help me help a switcher! Printer problems - davec - 02-19-2007
A minister friend of mine recently purchased an iMac (2ghz-Core2Duo). He is running Mac OS 10.4.8. He had no problems setting up his new Mac except for the printer. The printer he is using at the church is a Konica/Minolta laser copier/printer (office type-model 7222- 7235...I've got the manual in my hands). He attempted to set it up using the Print Set-up Utility as an IP printer. He entered the IP address and selected "Generic Postscript Printer" driver. When attempting to print he gets a "Printer is busy" message in the Print Utility box. I am a novice when it comes to networking and would appreciate any helpful suggestions. Thanks! Dave
Re: Help me help a switcher! Printer problems - swampy - 02-19-2007
May require Apple Talk... Network preferences...
Re: Help me help a switcher! Printer problems - C(-)ris - 02-19-2007
I don't think that the generic postscript printer driver is going to work for him. He needs to locate a PPD file or an installer for that printer. If he set it up via TCP/IP appletalk is not neccessary. Regardless of how he connects to it, he has to have a PPD.
Re: Help me help a switcher! Printer problems - davec - 02-19-2007
swampy- thanks. I did check network preferences and AppleTalk is active for his iMac. I just entered the web utility for the printer/copier (using the IP address and Safari). It has TCP/IP enabled but AppleTalk is disabled. Does the printer need to have AppleTalk enabled to work, but shouldn't it be able to work as an IP (TCP/IP) printer? They have several other (Windows) computers using the Konica/Minolta...I don't want to mess their printing up). Is there another printer driver I should select other than "generic"? Thanks for the help! I'm really stumped here (and I've always preached about how easy Macs were to set up). Thanks! Dave
Re: Help me help a switcher! Printer problems - davec - 02-19-2007
C-ris, thanks. A PPD file or installer? Would I find that at a Minolta/Konica web site? Consider me in elementary school when it comes to networks and IP printers. Thanks! Dave
Re: Help me help a switcher! Printer problems - davec - 02-19-2007
Using the web access to the copier printer the model number is 7228. I did go the the Konica/Minolta web site and entered the model number. I found a printer driver. I'll download and see if that is the answer...Thanks for the help! Dave
Re: Help me help a switcher! Printer problems - davec - 02-19-2007
I downloaded the driver, but when I double click to open the .sit file The Mac Printer Setup Utility opens- not the driver. Odd! Don't I need Stuffit Expander to open this file? I did search his hard drive and did not find expander. I'm guess it is something I need to download? Thanks! Dave
Re: Help me help a switcher! Printer problems - davec - 02-19-2007
Still problems! I downloaded stuffit expander and successfully expanded and installed the printer software (including PPD files). I went back to Printer Setup Utility and then selected the Konica Minolta printer (IP-424 PS) from the list and "Applied Changes". When I print I still get the "printer busy -will try again in 10 seconds". What am I doing wrong or missing? Thanks, Dave
Re: Help me help a switcher! Printer problems - davec - 02-19-2007
Problems, but progress. I started from the beginning and "added" the Konica/Minolta as a new printer in the Print Setup Utility, entered the IP address and used the Konica/Minolta printer model. Now the printer does respond to the iMac (no printer "busy"!). Unfortunately it prints out 1 page with the following: %!SP-Adobe-3.0 (next line) %RBINumCopies: 1 (next line) %%Pages: (atend) %APL_DSC_ENCODING: UTF8 (next line) %%Title: (Mic. It follows that page with several blank pages (until I press the quit key)
I feel like I am close to the solution, but something is still wrong. What would be my next step? Thanks in advance for the help! Dave
Re: Help me help a switcher! Printer problems - davec - 02-19-2007
Dang! Still the same problem! One page with the few lines of text (noted in the post above) and pages of blank paper until I click "quit" on the copier/printer.
Shoot! I'm out of ideas. Any helpful suggestions would really be appreciated! I will continue to monitor this thread! Dave