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Parallels Support Sucks - Printable Version

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Parallels Support Sucks - flightdelayedagain - 03-27-2008

For the last 2 weeks I have been getting the message -

"Your registration information is invalid. No updates can be downloaded. Please contact Parallels support team at http://www.parallels.com/support. Click OK to return to the application."

So I can't download the updates and I only get an auto emailed response from their support site. I am not about to shell out cash for phone support. Any thoughts?

Thanks


Re: Parallels Support Sucks - bazookaman - 03-27-2008

No thoughts. But i concur. Their support is terrible.


Re: Parallels Support Sucks - MGS_forgot_password - 03-27-2008

You can download an update here:
http://www.vmware.com/download/fusion/

Smile


Re: Parallels Support Sucks - flightdelayedagain - 03-27-2008

MGS,

Yes, I am considering the switch but it will be a pain to reinstall XP and all the Windows applications I have.


Re: Parallels Support Sucks - M A V I C - 03-27-2008

[quote flightdelayedagain]MGS,

Yes, I am considering the switch but it will be a pain to reinstall XP and all the Windows applications I have.
Stuff has been updated since this, but it might help get you going in the right direction:
http://www.macworld.com/article/60145/2007/09/parallels_to_fusion.html


Re: Parallels Support Sucks - MGS_forgot_password - 03-27-2008

I migrated from Parallels to Fusion back when upgrading to Leopard broke Parallels.

The converter worked great.


Re: Parallels Support Sucks - flightdelayedagain - 03-27-2008

I may have to give the converter a try - Thanks!


Re: Parallels Support Sucks - M A V I C - 03-27-2008

Make a backup first! Keep the backup until after you decide to stay with one app or the other.


Re: Parallels Support Sucks - space-time - 03-28-2008

[quote MGS_forgot_password]You can download an update here:
http://www.vmware.com/download/fusion/

Smile
nevermind, I found the price...