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+--- Thread: Dish/DirecTV followup (/showthread.php?tid=63350)
Dish/DirecTV followup - rz - 10-03-2008
Original thread: http://forums.macresource.com/read.php?1,569905
Brief synopsis if you're too lazy to click and read:
I have DirecTV, wanted to upgrade to HD package, called and tried to get "new subscriber" rate, they told me to blow it out my ass.
So I did my homework, got all the costs, and called DirecTV up and told them I was switching to Dish next week... should I cancel with you now, or call back next week? When asked why, I said that Dish was $10/month cheaper, I'd get 3 free months, and a free HD DVR.
Well, they didn't quite match Dish, but here's what I got: A free HD DVR. New subscribers get that, but existing customers pay $199. They're also taking $10/month off for 12 months. They're also giving me 6 months of HD Access (normally $10/month) for free. And 3 free months of Starz.
I had to agree to a 2 year commitment, but I'd have had to do that with Dish as well. I am only going to pay a couple of dollars more than if I was a new subscriber. So I'm pretty happy.
Re: Dish/DirecTV followup - jardster - 10-03-2008
Nice!
I used to do that with Comcast all the time for internet... threatened to move to DSL (even though it wasn't even available where I lived!) and kept the intro rate for 2 full years.
Re: Dish/DirecTV followup - Paul F. - 10-03-2008
Yup...
You got transferred to the "Customer Retention" department..
Friend of mine worked for that branch in the phone bank.. he always had a "list" of stuff he was authorized to offer people to convince them not to drop DirecTV.
Re: Dish/DirecTV followup - Wailer - 10-03-2008
Nice.
Thanks for sharing.
It's always great to hear how people "play chicken" without actually committing to canceling. I hate saying "I'm cancelling" just to hear the deals they'll offer. I like the way you phrased it.
Re: Dish/DirecTV followup - rgG - 10-03-2008
Arm twisting satellite LEADER for you!
Re: Dish/DirecTV followup - Mr645 - 10-04-2008
Works with Credit cards, cell phone companies etc........................