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+--- Thread: Anyone having trouble with Software Update in SL? (/showthread.php?tid=88758)
Anyone having trouble with Software Update in SL? - Catzilla - 12-01-2009
It quits unexpectedly on launch. I have a MBP 2.4 Core 2 Duo running 10.6.2.
SL is also not letting me run "Mail", says its an old version. (4.2 (1077/1076))
Re: Anyone having trouble with Software Update in SL? - mattkime - 12-01-2009
not typical behavior. fix permissions on verify the drive. just ask if you're unfamiliar.
Re: Anyone having trouble with Software Update in SL? - Catzilla - 12-01-2009
Thanks, tried that. I also trashed the mail and SU prefs...
Re: Anyone having trouble with Software Update in SL? - deckeda - 12-01-2009
Launch Console and clear its screen. Then try launching Mail or running SU. When they crash, Console's window might give a clue about a problem with a file buried somewhere.
Re: Anyone having trouble with Software Update in SL? - Catzilla - 12-01-2009
Here's both crash reports:
12/1/09 10:51:28 AM Mail[1171] ---[ You can't use this version of Mail with this version of Mac OS X ]---
Mac OS X version: Version 10.6.2 (Build 10C540)
Mail version: 1077 (expected 1076)
Message version: 1076 (expected 1077)
Mail location: /Applications/Mail.app
Message location: /System/Library/Frameworks/Message.framework
--------------------------------------------------------------------------
12/1/09 10:51:58 AM [0x0-0x2e02e].com.apple.SoftwareUpdate[1175] dyld: Symbol not found: _SUPredicateInstallActivePIDKey
12/1/09 10:51:58 AM [0x0-0x2e02e].com.apple.SoftwareUpdate[1175] Referenced from: /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update
12/1/09 10:51:58 AM [0x0-0x2e02e].com.apple.SoftwareUpdate[1175] Expected in: /System/Library/PrivateFrameworks/SoftwareUpdate.framework/Versions/A/SoftwareUpdate
12/1/09 10:51:58 AM [0x0-0x2e02e].com.apple.SoftwareUpdate[1175] in /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update
12/1/09 10:52:02 AM com.apple.launchd.peruser.502[104] ([0x0-0x2e02e].com.apple.SoftwareUpdate[1175]) Job appears to have crashed: Trace/BPT trap
12/1/09 10:52:02 AM ReportCrash[1177] Saved crash report for Software Update[1175] version ??? (???) to /Users/PFGrenier/Library/Logs/DiagnosticReports/Software Update_2009-12-01-105202_peter-greniers-macbook-pro-15.crash
Make any sense to anyone?
TIA
Re: Anyone having trouble with Software Update in SL? - deckeda - 12-01-2009
For Mail, version 4.2 (1077) is what comes with Snow Leopard. Don't know why your SL expected the 1076 build. You might try running the 10.6.2 Combo Updater again, but if Mail isn't a part of it nothing will improve.
Trying to think of something that would preclude me from recommending an Archive and Install for you. Anything more about your setup or how you arrived to where you are you can share?