Burned by Buy.com/Fantom/Promo Process rebate

[Jimmypoo]

That is the most significant reason that despite the case, which I liked, I passed on EVERY Fantom drive
offer that I saw and didn't get it - even if it was just $10. I'm tired of being screwed even when you DO
include everything - and they simply say they never received it.

Staples is about the only one. Office Depot/Max as well - because if you bitch to a manager, they will
give you cash out of the drawer as long as you have your copies.

[John B.]

Follow-up:

Received an e-mail offer from the rebate processor this morning to re-submit the paperwork, they were still asking for paperwork with a "bill to" contact on it, which nothing I have from Buy.com has on it.

HOWEVER, Buy.com replied and said that they would credit the rebate amount back to the original payment method for the order.

So, Buy.com comes through and is back on my "good" list...but I'm yet more hesitant about rebates from third-party providers. Staples is still good, the other office stores are probably good, Menard's was good back when I was in the Midwest.