Aargh, EarthLink DSL is killing me today. Any suggestions?

[DavidS]

rgG wrote:

Thanks. Just a lot of little crappy stuff hapened today. Very glad the DSL quit at the end and not the beginning of the Apple event.
Usually the DSL is solid, but when it goes belly up, all they want to do is endless troubleshooting that does nothing. They will never just put in a trouble ticket to let someone know that there are issues in my area. Doesn't help that the support people are half a world away.

Sounds like you need some Peppermint Bark from Costco!

[rgG]

DavidS wrote:
[quote=rgG]

Thanks. Just a lot of little crappy stuff hapened today. Very glad the DSL quit at the end and not the beginning of the Apple event.
Usually the DSL is solid, but when it goes belly up, all they want to do is endless troubleshooting that does nothing. They will never just put in a trouble ticket to let someone know that there are issues in my area. Doesn't help that the support people are half a world away.

Sounds like you need some Peppermint Bark from Costco!
Always a good place to start.

[OWC Jamie]

Have the same thing happen with Comcast cable every now and then.

They'll even make their technicians go through a complete home troubleshoot before telling them the problem or outage is on their end.
The techs get just as frustrated.

[silvarios]

Markintosh wrote:
8.8.8.8 and 4.4.4.4 are the Google public DNS servers. Set those up in your network prefs and that may resolve things. Of course that gives Google access to your every move on the internet, but they already know what you're doing anyways.

8.8.8.8 and 8.8.4.4 are the Google DNS servers.

[AllGold]

You could just use OpenDNS: http://www.opendns.com/

[rgG]

AllGold wrote:
You could just use OpenDNS: http://www.opendns.com/

That's what I ended up doing. The main problem was, I could not search for the opendns numbers, since google would not load.

[AllGold]

Oh, yeah, oops. The DNS I use in those situations is the Level 3 servers. They have an IP of 4.2.2.2 (actually the last number can be 1,2,3,4,5 or 6). But those 8.8.8.8 and 4.4.4.4 Google IPs are even easier to remember.