Connected to Wi-Fi router but don't see MAC address

[steveroberts]

I'm trying to get control of various household devices connected to our Motorola MG8702 router.

I'm logged into the router, but I don't see the shown MAC addresses of two devices I am certain are connected.

What might I be missing?

Thanks!

SR

[Forrest]

Is it possible these devices are connected at the other frequency (2.4 GHz or 5 GHz)

[steveroberts]

Thanks, but I checked the tabs for both frequencies. Devices do not appear in either freq.

[Tiangou]

I had something like that occur with my Asus router a few weeks ago.

I go in and label devices every few months to help with potential troubleshooting later. Devices are IDd by MAC address.

A couple of devices that I knew were online did not show up in the list of DHCP assignments. When I power-cycled the devices, they rejoined the network, but still didn't show up. I'm confident that if I had access to the real ARP tables they'd be there, but was stuck with the GUI they gave me.

So, I tried making new DHCP reservations (static assignments) for them based on the MAC addresses that they had on their labels.

And after the next refresh, they appeared on the list.

[TheTominator]

Newer Apple iOS devices have a privacy mode that gives a different MAC address than the device's hardware MAC address. This mode is on by default but you can turn it off.