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I guess you'd know if you had used a virtual account number.
Can you post the entire text of the message? Maybe they provided a valid link but were hoping they'd catch someone who decided to respond by e-mail?
Anyways, most sites would let you know something like the credit card problem as soon as you logged in.
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I would type in netflix.com, login and go to My Account.
It's easy enough to fake a single page with a form, much harder -- but not impossible -- to obtain all your account data, like all your recent returns, Queue, etc.
You might try clearing your history as well to minimize any possibility of an XSS attack.
But if the last four are incorrect, then I would be wary.
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What Seacrest said.
Never use the provided link.
Netflix emailed me about an account problem- my credit card expired and I didn't update with the new one. But I did as Seacrest suggested to you.
My info was correct, though. 100%
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I agree. Go "to" Netflix.com and follow the advice of the two gents above.
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I have never gotten anything like that from Netflix. I have gotten recently an email from them saying my present card was expiring and update it but no numbers. It WAS expiring.
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It is very easy to fake an html email w/a return address to read something like "support@netflix.com" and have a link within the email to a phishing site.
I get a many of them and they are surprisingly well done from Dish network, Netflix, Citibank, etc. You have to look at the raw source to see the link that you would go to, which I doubt most people would ever even think of doing.