12-13-2009, 07:35 PM
mrlynn wrote:
[quote=modelamac]
Then have him do a Safe boot. Have him read Mac Help on that.
I understand about trashing the preferences, but what does he do once he's accomplished a Safe Boot?
He restarts the computer. The OS does all the work it's supposed to do during startup when you safe-boot.
http://support.apple.com/kb/HT1564?viewlocale=en_US
http://support.apple.com/kb/HT1455
'Not sure that it'll be much help, but a safe boot wouldn't hurt.