07-03-2010, 04:55 PM
AlphaDog wrote: After reading the following statement, I think Best Buy would be better off without him.
"I can understand them wanting to, not wanting people to get the impression that Best Buy is like this and this is how it is when you come to our store but you also kind of have to have that, you have to be able to laugh at yourself and say I realize this is an extreme exaggeration."
Here's the problem from a customer's point of view:
This guy is smart, funny and he obviously knows the products intimately. There is nobody like that at my local BB. "Smart" is not a word that I would use to describe any of them. Not even the "greeter" so much as smiles. Nobody there knows anything about the products they sell, nor can any of them tell a customer whether something is in stock or where it is in the store even if the blue-shirt you're talking to has personally stacked the shelves.
BB needs guys like him. They should give him a bonus and make him a manager.