Recommendations for long distance tech support

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Recommendations for long distance tech support

nwyaker Offline

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#1

07-02-2011, 08:16 PM

Seeking suggestions to provide tech support to my 87 year old Mom who lives 1300 miles away. I don't need hand holding, but a general idea which solutions might work best. I'd like to control her Mac over the'Net - configure settings, manipulate files, etc.

Mom is using a PPC vintage iMac running 10.4.11 - I have various PPC and Intel Macs.

TIA

David

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Messages In This Thread

Recommendations for long distance tech support - by nwyaker - 07-02-2011, 08:16 PM

Re: Recommendations for long distance tech support - by mattkime - 07-02-2011, 08:21 PM

Re: Recommendations for long distance tech support - by John B. - 07-02-2011, 08:23 PM

Re: Recommendations for long distance tech support - by nwyaker - 07-02-2011, 08:26 PM

Re: Recommendations for long distance tech support - by nwyaker - 07-02-2011, 08:28 PM

Re: Recommendations for long distance tech support - by mattkime - 07-02-2011, 08:40 PM

Re: Recommendations for long distance tech support - by deckeda - 07-02-2011, 09:02 PM

Re: Recommendations for long distance tech support - by Trouble - 07-02-2011, 09:10 PM

Re: Recommendations for long distance tech support - by Ken Sp. - 07-02-2011, 09:34 PM

Re: Recommendations for long distance tech support - by Carm - 07-02-2011, 10:15 PM

Re: Recommendations for long distance tech support - by nwyaker - 07-03-2011, 12:22 AM

Re: Recommendations for long distance tech support - by ztirffritz - 07-03-2011, 12:34 AM

Re: Recommendations for long distance tech support - by nwyaker - 07-03-2011, 01:25 AM

Re: Recommendations for long distance tech support - by jdc - 07-03-2011, 01:42 AM

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