03-13-2012, 03:19 AM
My last experience with Nikon repair left me thinking it would be better of selling my malfunctioning item as-is and buy a replacement instead of waiting for repairs which ended up not fixing the issue but being charged for it. IMO this move is BS and all about greed since most repairs are swapping out modular parts.
http://www.dpreview.com/news/2012/03/12/...-companies
Nikon USA has defended its decision to stop supplying spare parts to companies outside its authorized service network. Its intention is to deliver 'the best service experience to the customer,' says David Dentry, General Manager of Customer Relations at Nikon Inc, explaining that the complexity of modern cameras and the need for specialist analysis and calibration tools meant that repair attempts by ill-equipped retail or unauthorized repair shops could end up causing delays, increase the cost and risk voiding the camera's warranty. However, an independent service center we spoke to said its statements misrepresented the situation and is likely to mean small repairs take longer.
http://www.dpreview.com/news/2012/03/12/...-companies
Nikon USA has defended its decision to stop supplying spare parts to companies outside its authorized service network. Its intention is to deliver 'the best service experience to the customer,' says David Dentry, General Manager of Customer Relations at Nikon Inc, explaining that the complexity of modern cameras and the need for specialist analysis and calibration tools meant that repair attempts by ill-equipped retail or unauthorized repair shops could end up causing delays, increase the cost and risk voiding the camera's warranty. However, an independent service center we spoke to said its statements misrepresented the situation and is likely to mean small repairs take longer.