07-18-2011, 09:50 PM
I keep my HD receipts, but when I've run into this (no receipt), they've handled it 2 different ways:
1. The returns person says, "Go get another one." I go get it, bring it up front, they take the new one out of the box, hand it to me, put the old one back in the box, and away I go.
-or-
2. The return person says, "Go buy another one, then return the broken one with the new receipt." I do that.
Done.
1. The returns person says, "Go get another one." I go get it, bring it up front, they take the new one out of the box, hand it to me, put the old one back in the box, and away I go.
-or-
2. The return person says, "Go buy another one, then return the broken one with the new receipt." I do that.
Done.