11-26-2011, 09:44 AM
That is the offer page for the $29 special. The link to this page was sent to existing customers with a storage purchase as a special. This issue though is with a sequence that can lead a $7.99 offer that was for a boot DVD of the current version.
the $7.99 offer doesn't include a serial number. when in your basket - viewing the product details of the $7.99 item clearly displayed the s/n requirement info. When in the basket - the reference to being boot disc only is less clear... For those that got an email, there was no question of what the offer was... the email is clear on the cost and the prior purchase that qualified for the offer. This went awry when the link was posted publicly without the original content and a sequence allowed 'qualification' to purchase the additional discs.
Customers who ordered the $7.99 boot disc will be contacted and either cancelled or refunded in full or given the option to receive the correct s/n part version for its $29 cost.
Updates have been made which prevent further circumvention accidental or otherwise.
the $7.99 offer doesn't include a serial number. when in your basket - viewing the product details of the $7.99 item clearly displayed the s/n requirement info. When in the basket - the reference to being boot disc only is less clear... For those that got an email, there was no question of what the offer was... the email is clear on the cost and the prior purchase that qualified for the offer. This went awry when the link was posted publicly without the original content and a sequence allowed 'qualification' to purchase the additional discs.
Customers who ordered the $7.99 boot disc will be contacted and either cancelled or refunded in full or given the option to receive the correct s/n part version for its $29 cost.
Updates have been made which prevent further circumvention accidental or otherwise.