12-01-2011, 03:12 PM
Why I hate best buy? About 8 years ago, I bought a Canon camera. when I got it home, the screen was cracked. When I went pack to exchange it, the pimply faced 19 year old told me he wouldn't exchange it because I "probably dropped it or something".
I ran across the street to Circuit City and bought the same $500 camera (needed it that day for a work project). I then filed a claim with the credit card, got the unit repaired on my own. Didn't need two $500 cameras and have held my grudge since then.
I don't like the idea of hurting an innocent bystander, but I am sure when he/she doesn't get the expected gift card, he/she will call BB customer service and get a replacement.
JPK
I ran across the street to Circuit City and bought the same $500 camera (needed it that day for a work project). I then filed a claim with the credit card, got the unit repaired on my own. Didn't need two $500 cameras and have held my grudge since then.
I don't like the idea of hurting an innocent bystander, but I am sure when he/she doesn't get the expected gift card, he/she will call BB customer service and get a replacement.
JPK