12-01-2011, 04:26 PM
Robert M wrote:
JPK,
There is no dilemma here. You know exactly what you should do about the situation. Contact Best Buy and allow them to resolve it.
The second envelope may have been addressed to you but it is clear the gift card it contained is intended for someone else. Using that info, Best Buy can correct the mistake. If you keep the card, you are, in essence, stealing it from its intended recipient. That's on top of contributing to the agita the intended recipient is going to have to go through to get the gift card to which he/she is entitled, a gift card you have in your possession. Just my opinion.
Definitely contact Best Buy so its customer service can resolve the situation. Whether Best Buy has done you wrong in the past wouldn't matter. It has nothing at all to do with this situation nor does it entitle you to keep a $100.00 gift card that was clearly intended for someone else.
Robert
True, true, true. Resolve it with BB. You'll be doing the right thing and in doing so, some great Karma will come your way. If you spend it, it will be like stealing $100 from either BB or more importantly, the other person.