Win7 Can't Play .MOV Files from iPhone—Why?

[silvarios]

mrlynn wrote: But I didn't mean to restart the perpetual Mac/PC war. She's not trading in her new Dell, which works well for her other video and image files. The question is: Why can't she open the attached .mov file?

People would rather blame you for your choice in computer instead of offering a single bit of helpful advice.

mrlynn wrote: We're testing to see if getting it via gmail was a factor.

I doubt it was a problem since VLC also choked on it, but I would make sure QuickTime is up to date. What browser downloaded the file? Any reason to think it specifically is corrupting the download? Can your daughter transfer the video directly to her computer from the iPhone?