08-14-2012, 03:03 AM
wurm wrote:
As I mentioned in a previous thread, we just had FiOS installed this past Saturday. So on Sunday I called Comcast/Xfinity to cancel my service. When they said "May I ask why?" I told them I just had FiOS instaled and I don't need both. All of a sudden they wished they "were given the opportunity to try to keep" us. Too little, too late.
Just once, I'd like to see a company (any service type company) call - before someone considers canceling - and say something to the effect of "because we're grateful to have you as a customer, we're taking $XX off your bill for the next year".
Yeah, yeah, I know it's never going to happen. And when FiOS decides to jack up their price, maybe I'll give Comcast a chance to get me back. All these years, Comcast had us by the short and curlies if we wanted broadband internet. It's nice to have the option for once.
did they just installed FiOS in your community?
They installed FiOS across the street back in 2007-2008, but then they stopped. They never installed FiOS over here, and it seems like that is never gonna happen now. I read the Verizon stopped FiOS expansion, in particular after Comcast and Time Warner sold them some wireless spectrum.