08-15-2012, 12:49 AM
Black wrote:
[quote=Cellocorman]
I went through the online chat system today and got my bill lowered by about $40/mo via a promotion with no haggling needed... Maybe give that route a try.
Oh and thanks for the reminder that I needed to do this.
For god's sake, can you provide anything at all about how you achieved this? I'm on the phone with them again now and there are ====no=== options.
I achieved it by NOT dealing with the idiots on the phone. There is a chat system online, and I have always had better luck on there than through the phones. Nobody to hang up on you or transfer you to the wrong person, etc. and usually NO WAIT TIME.