09-11-2012, 09:50 PM
yes, you have to accept returns.
for direct sales, I had 3 people requesting returns, and only one actually returned the item for an even exchange.
The other two, even though I approved the return, they never returned the items.
for amazon fulfilled sales (a whole different game) you have no control, Amazon ships your inventory, amazon takes returns, amazon issues refunds, you even have to pay for the items to ship them back from amazon to you if tou want them back, of they can destry it for you.
Good luck.
for direct sales, I had 3 people requesting returns, and only one actually returned the item for an even exchange.
The other two, even though I approved the return, they never returned the items.
for amazon fulfilled sales (a whole different game) you have no control, Amazon ships your inventory, amazon takes returns, amazon issues refunds, you even have to pay for the items to ship them back from amazon to you if tou want them back, of they can destry it for you.
Good luck.