...and now a message from the REST of the human race...

[Surfrider]

"actually, what do you call someone who:

-didn't read the manual
-didn't play around with the controls to experiment
-didn't ask a geeky friend for help
-who didn't go back to the Apple Store for help
-who didn't go to Apple Support and ask a question or search the FAQ section

I call it symptom of our society, where people are so spoiled that they need to be led by the hand. They never try for themselves...."

Agreed!