08-31-2013, 02:18 PM
If anybody's interested, I got out with a flashlight last night and found the cause of the most recent problem... There were two sets of splitters coming off the main line. One was needed; it feeds the cable modem and both TVs. The other, upstream of that splitter, fed a coax in the kitchen that we don't use. I bypassed that splitter with an inline adapter, and bang, everything works now.
Not one of the three sets of techs who've been to my house bothered to ask whether we were using the line coming out of the superfluous splitter. Not one of them bothered to check the signal level at the basement TV (the lack of signal, thanks to the double set of splitters, was the problem there). The last tech actually replaced the unneeded splitter, without ever asking whether we actually use the extra line it's in there for (we don't).
Pathetic. But at least I have ESPN back for the weekend. I think I'll still fire Comcast; the aggravation of another couple of months like this will take years off my life...
Not one of the three sets of techs who've been to my house bothered to ask whether we were using the line coming out of the superfluous splitter. Not one of them bothered to check the signal level at the basement TV (the lack of signal, thanks to the double set of splitters, was the problem there). The last tech actually replaced the unneeded splitter, without ever asking whether we actually use the extra line it's in there for (we don't).
Pathetic. But at least I have ESPN back for the weekend. I think I'll still fire Comcast; the aggravation of another couple of months like this will take years off my life...