Questions about burgler alarm and rechargeable backup batteries (Poss. B/W)

[JoeM]

Thank you all for the advice. There's a lot of good info posted here that will save me from having to purchase replacements at the prices homesecuritystore.com charges. I really appreciate the help.

Robert M: I agree with you on their CS. If you can get through to them they are helpful but I've called them several times and all times the hold time has been nearly an hour. Emails requesting a return were ignored until I threatened to call the BBB and my CC company. The RMA and their response came quickly right after that.

This is not the original battery and it was purchased in Jan of 2013.