04-16-2014, 08:20 PM
C(-)ris wrote:
I'd just replace it at this point. But if you want to continue to troubleshoot that unit I would start by backing up the configuration profile and then doing a factory restore and making sure all the firmware is up to date. Then restore the configuration profile. If you still have problems do the above again but set it up from scratch. Still have problems? Time for a new one.
Not sure I know how to do those steps, though I can dig out the manual. Also don't think I'm seeing enough of the Management screen to access configuration, restore, firmware, etc. Any idea why?
As Buzz says, replacing this appliance would cost a lot (in 2004 the TZ 170W was I think $900), and we are using it only for VPN access to a legacy (read-only) server. At this point, no one but Dr Janie and I need that access to patient records from our former practice, but we still do. So I'm loathe to spend much.
If I can get the full Management screen back, I might try those troubleshooting suggestions, though.
/Mr Lynn