07-05-2015, 08:48 AM
silvarios wrote:
I understand your point, but you think $0.09 short costing $6 is a reasonable policy?
I'm sure the policy doesn't say that if it's $0.09 it will be $6, it likely says that if it's not paid in full there will be a late charge, which is a reasonable policy. If the policy said that if you don't need to pay the final $1 of your bill on time, then they'll have lots of people doing exactly that each month.
This is where their customer support people come in, they can make exceptions to the policy based on the circumstances, and I think it's quite likely that they will in this case, especially if there is no history of late charges.
Now if this were traffic court and you were trying to argue that you were only short $0.25 on the parking meter, so you shouldn't have to pay a fine, I don't think the judge would be as receptive.