07-05-2015, 09:43 AM
silvarios wrote:
[quote=N-OS X-tasy!]
[quote=Wags]
[quote=GGD]
Have you tried calling customer support? Sometimes companies can be reasonable when you actually talk to a human who understands what happened, and can reverse the charge.
Too much trouble for $6. I'm going the bad social media route instead.
So let me see if I have this straight. You intend to badmouth them publicly for their completely reasonable response to a mistake you made, without giving them the opportunity to remedy the situation... because you can't be bothered to give them that opportunity?
(And I'm being REALLLLY diplomatic with that response.)
Screw being diplomatic - you're an asshole.
I understand your point, but you think $0.09 short costing $6 is a reasonable policy?
This company's policy is no different than any other company's in a matter like this. Whether or not the policy is reasonable isn't the point. The point is that, through an error for which he is 100% responsible, he failed to make payment in full by the due date. Yet instead of contacting the company to work out a mutually acceptable solution, he intends to publicly badmouth the company. IF he had contacted the company and IF they had blown him off, I would be 100% in his corner. But he didn't do that.
Basically, he has decided that he shouldn't be required to accept responsibility for the consequences of his actions -- and I fucking HATE when people decide they shouldn't be required to accept responsibility for the consequences of their actions. That attitude has had a tremendously corrosive effect on our society.