Century Link - .09 short cost me $6

[silvarios]

RAMd®d wrote:
Why should a company have to develop software with a Long Time Customer routine, and a Likelihood of an Error algorithm to collect late fees for shortages, no matter how slight.

There's no reason if the bill is paid 99.9% for the software to trigger a late fee, new customer, long time customer, purple customer, whatever the type of customer. With the advent of auto pay (not the credit card variety, the electronic transfer from an account type, i.e. the one that often requires you to type in an exact amount on setup) and the often fluctuating actual rates paid by customers, properly configured systems know to let a few cents less slide and to credit back a similar amount if overpaid.