07-07-2015, 06:28 PM
billb wrote:
I'd call and talk to a human being too.
They obviously have an imperfect online billing system.
The imperfect online billing system is incapable of caring about your need to punish it.
You may as well be out in their parking lot screaming at their asphalt trying to right your mistake.
For crying out loud call a human being to fix a machine's capacity for allowing a human error. You and (maybe some pretty young thing) can laugh about stupid mistakes people make and the dumb machines that allow them to err.
I agree this might be the better option.