07-09-2015, 05:43 PM
I place >30 orders a month (on average; mostly for clients) on Amazon and from time to time, the orders are not right (non-delivery or product is mangled, probably by UPS). Each time I reach out to them, they make it right, even if they are "at fault". I just placed 2 orders from them and am waiting to hear back from a client that needs a printer, and I have already placed my choice for them in my cart.
I did an audit of Amazon purchases for clients in 2013 and it was well over $25K and am on track to do more this year. I am sure this is not uncommon for businesses to spend like amounts (or MUCH more) so the occasional refund or promotion from Amazon does not make much of a dent to their bottom line. A happy customer is a spending customer.
I did an audit of Amazon purchases for clients in 2013 and it was well over $25K and am on track to do more this year. I am sure this is not uncommon for businesses to spend like amounts (or MUCH more) so the occasional refund or promotion from Amazon does not make much of a dent to their bottom line. A happy customer is a spending customer.