10-22-2017, 08:19 PM
They have lots of problems with mobile orders. Sometimes it's shop level - like they aren't "turned on", other times it's application level. Never seen a problem at the iOS level, though.
They're just unable to fix whatever problems they're having with their app. It's like they can't leave it alone. Always trying to add some new "functionality" that ends up breaking several others.
FWIW, she could just completely get rid of the app, restart, reload from the cloud, restart, and try again. Sometimes that'll snap the app out of whatever funk it's in, but just as often it'll work for a day or two and then revert. Their support is no help either unless they can solve it with a free drink or 50 stars. They're completely disconnected from the app side, so they really don't know what's going on.
They're just unable to fix whatever problems they're having with their app. It's like they can't leave it alone. Always trying to add some new "functionality" that ends up breaking several others.
FWIW, she could just completely get rid of the app, restart, reload from the cloud, restart, and try again. Sometimes that'll snap the app out of whatever funk it's in, but just as often it'll work for a day or two and then revert. Their support is no help either unless they can solve it with a free drink or 50 stars. They're completely disconnected from the app side, so they really don't know what's going on.