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Didn’t know how to help this client
#12
He forwards his mail through Gmail to cut down on the spam. He has lots of rules set up, but as we know, rules in Mail do not always work. I don’t think that spam is the biggest issue, but I could be wrong. The level of detail is staggering, at least to me. I have a folder On my Mac for transactions (for Amazon orders, software purchases, etc.), with one sub folder for donations. He would have a separate subfolder for every vendor, even if there were hundreds of them. That level of particularity exists throughout his Mail setup.

I suspect that most of the stuff marked unread has been read, but I don’t think I can persuade him to make that assumption. My client (his wife) says his concern about it is costing him time and frustration almost daily. I don’t know if he will ask for help again, but I know I can’t help with that email.

I suggested an archiver: he didn’t seem interested. And he would still, I think, be reluctant to delete the archived material from Mail.
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Re: Didn’t know how to help this client - by ka jowct - 02-28-2018, 01:35 PM

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