02-28-2018, 05:35 PM
Ka,
The first thing I'd do is log into the webmail system of his email account to make sure what you're seeing in the email client reflects what is actually in the email system. It seems rather odd that someone who is somewhat proficient on a Mac would create so many mailboxes and folders and subfolders. Maybe something is just royally wonky in Apple Mail.
If the webmail doesn't reflect the same mailbox/folder/subfolder hierarchy as shown in Apple Mail, then maybe download an alternative email client like Postbox and see what shows up.
This all assumes your client is using IMAP for email.
Robert
The first thing I'd do is log into the webmail system of his email account to make sure what you're seeing in the email client reflects what is actually in the email system. It seems rather odd that someone who is somewhat proficient on a Mac would create so many mailboxes and folders and subfolders. Maybe something is just royally wonky in Apple Mail.
If the webmail doesn't reflect the same mailbox/folder/subfolder hierarchy as shown in Apple Mail, then maybe download an alternative email client like Postbox and see what shows up.
This all assumes your client is using IMAP for email.
Robert