11-29-2021, 05:12 PM
I've been trying to contact UPS on a package for the last 24 hours.
I'm old enough to remember when you could dial the 800 number and be talking to a UPS rep in less than a minute.
Now it is some kind of automated hell where the AI can't make out your tracking number no matter how you enter it .. and they won't connect you with a "live agent" without a tracking number. Two tries on the tracking number and the whole thing hangs up on you.
I'm old enough to remember when you could dial the 800 number and be talking to a UPS rep in less than a minute.
Now it is some kind of automated hell where the AI can't make out your tracking number no matter how you enter it .. and they won't connect you with a "live agent" without a tracking number. Two tries on the tracking number and the whole thing hangs up on you.