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eBay advice when it says "ask us to step in and help"
#3
hal wrote:
Most of these kids of sellers will not do a partial refund.

Also, eBay will not authorize a partial refund. That has to come from the seller. All eBay can do is force the seller to take a return, which as hal points out, may or may not be possible at this point, depending on more specifics of your case. This is partly how I ended up with a free 46" TV via eBay (back in the day when that was actually expensive) - because the seller forgot to include the remote and all I wanted was a $20 refund to buy one, but eBay couldn't authorize a partial refund (anyway, more details on that in other posts if you're interested).

https://www.ebay.com/help/home - Scroll down and either have eBay call you or Chat with them to go over your options.
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Re: eBay advice when it says "ask us to step in and help" - by Gareth - 02-17-2021, 10:29 PM

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