10-20-2022, 06:00 PM
https://forums.macresource.com/read.php?1,2780399
Two Spectrum guys came out and said that signals are not as strong as they should be so they replaced the splitter in the outside box with a signal enhancer device, replaced several connectors, and submitted a work request for the line guys to address problems at the alley.
He did recommend replacing my Arris Surfboard 6141 cable modem with a newer one, even the same model, but just newer. He claims that cable modems decrease performance over time.
Two Spectrum guys came out and said that signals are not as strong as they should be so they replaced the splitter in the outside box with a signal enhancer device, replaced several connectors, and submitted a work request for the line guys to address problems at the alley.
He did recommend replacing my Arris Surfboard 6141 cable modem with a newer one, even the same model, but just newer. He claims that cable modems decrease performance over time.