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UPS Customer Service Is Shockingly Bad
#14
GGD wrote:
[quote=lost in space]
All too common. The thinking seems to be something like this: If you have a problem, our automated system will take care of it. If not, we've put up a wall to restrict access so you can't talk to our humans, which costs us money. If we keep you running in a phone-tree circle, you'll eventually give up and stop bothering us. We have your money. We are done here.

This is sort of how I feel about Walmart's locked display cases. They have a button to call someone with a key. Nobody ever shows. You catch an employee walking by and ask them to open it, and "I don't have the key".

I expect the long term result to be some bean counter noticing "nobody is buying these items, we should stop stocking them".
Walmart does not carry dental floss.

Seriously.
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Re: UPS Customer Service Is Shockingly Bad - by freeradical - 11-30-2021, 06:06 AM

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