02-02-2022, 06:43 AM
MacBook Pro (13-inch, M1, 2020
I finally talked to an Apple troubleshooter, and he led me through three restarts and finally a weird restart using only the command key, then into reference (I think) language and then finally to a place where I was able to enable wi-fi, then had to sign out of the machine and finally, was able to reset a new password.. I had to reset all my mail and a couple other passwords afterwards, but all is well and my new password is written down in a secure place. That poor Apple tech deserves a raise, for he was very patient with my fumbling efforts to follow his directions.
I finally talked to an Apple troubleshooter, and he led me through three restarts and finally a weird restart using only the command key, then into reference (I think) language and then finally to a place where I was able to enable wi-fi, then had to sign out of the machine and finally, was able to reset a new password.. I had to reset all my mail and a couple other passwords afterwards, but all is well and my new password is written down in a secure place. That poor Apple tech deserves a raise, for he was very patient with my fumbling efforts to follow his directions.