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THIS is why I'm never using Turbotax or any other Intuit product again
#7
I used Turbotax since the Macintax days, so over 20 years?
Until 3 years ago that is.
Turbotax handled the septic system replacement/credits fine, my wife's
self employment out of the house, etc just fine.
Then when my wife and her sister sold their mother's house, I was asked
to have someone else handle taxes, as the numbers on ours and SIL's taxes had to match.
I agreed and went to our local Liberty Tax franchise. They understood the situation and
all went well. They also noticed that Turbotax was not handling my Massachusetts Solar Credits
correctly. Feds were fine, and numbers were automatically plugged into state, so I went with it.
Apparently their program did not give me a $1,000 credit as it was not built into the program.
So, paid them a $75 amended return fee, and I got my thousand bucks.

In return, Liberty has me as a returning customer. Yeah, price of filing doubled over TT, but don't care.
Took me several hours to do it myself, this year was 25 minutes for them. No stress, we chatted about food, and my returns are bigger.
For me, that's a win, win, win.

Dave
Welcome to Dave's BBQ!

Many have eaten here....

Few have died
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Re: THIS is why I'm never using Turbotax or any other Intuit product again - by DinerDave - 04-16-2022, 11:54 PM

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