04-17-2022, 01:50 AM
mattkime wrote:
Amending and efiling a federal return should be easy and for the most part it is. Except for the filing part. TurboTax desktop simply doesn't provide an option for me to efile, instead offering to print. I call support. We poke around. They determine that its the IRS that preventing efiling and I need to call them. How did they determine this? Its the only thing it could be, according to them.
If the IRS was preventing efiling, why didn't TurboTax say so directly? Why would I need a troubleshooting session with support?
They try to make everything so 'easy' to the point of treating you like you're stupid.
Just be honest about whats happening behind the scenes.
I went through that last year and finally gave up and mailed in my returns. This year, same BS. No help at all from TurdoTax. Then yesterday I saw an article in the Washington Post that addressed the issue. Turns out the the IRS is so far behind processing 2020 that when you try and efile and put in your AGI from last year it will reject it because it doesn't have your AGI in its data bank.
So just put in 0 and voila! That also lets the state returns get though (that I had to pay $25 extra for, and what a f*cking scam!). The question is why the frick doesn't TurdoTax know this?