04-20-2022, 09:54 PM
Acer wrote:
[quote=gadje]
Because the seller assumes he would make a sale and is willing to absorb the cost of shipping. If the sale does not happen the seller loses money.
And the seller assumes the risk of losing the cost of shipping when the item is returned. Free shipping is a marketing tactic intended to increase sales, so on the whole the seller should come out ahead...IF they have a good product not prone to returns.
This is true for large operations, but if a 'just a guy selling stuff' sells a $40 item with free shipping that costs $20 to ship, they get royally screwed when it's returned. That's one thing I HATE about selling on ebay is that many buyers assume small guys should have the same liberal policies that big guys have while also expecting the big guys to be as nimble as the small guys.