08-25-2023, 11:49 PM
I always call.
It's all outsourced, but the reps are always friendly, knowledgable, and helpful.
A big plus is that their English is always good, and that's not a given with most any other outsourced rep I've had to deal with.
I've never really had to 'make my case' with an issue, but there's no doubt it would be more successful on the phone, so that's how I roll.
It's all outsourced, but the reps are always friendly, knowledgable, and helpful.
A big plus is that their English is always good, and that's not a given with most any other outsourced rep I've had to deal with.
I've never really had to 'make my case' with an issue, but there's no doubt it would be more successful on the phone, so that's how I roll.