I had seen somewhere (maybe the "welcome" post at the top) that things had gotten straightened out from the "You are not allowed" issue.
So I tried my old account again with the assigned PW and it worked! I was able to get in and reset the PW, etc.
It's worth a try, and/or let them know you are still having issues.
So I tried my old account again with the assigned PW and it worked! I was able to get in and reset the PW, etc.
It's worth a try, and/or let them know you are still having issues.