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Troubleshooting Private Messages Folders: here is what I found
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I was doing some similar experimentation just creating new folders on my transitioned user account.

And I saw those descriptions that it placed next to each, so I changed the names to match the descriptions, and it seems that it's possible to create the "Inbox", "Drafts" and "Trash Can" folders that I presume will function the same as they do for a new user.

But there doesn't seem to be a way to create the folders that function as "Unread" and "Sent Items".

That is an issue impacting lots of users and I would hope the admins would try to investigate the cause and possible solution.
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RE: Troubleshooting Private Messages Folders: here is what I found - by GGD - 07-04-2025, 04:53 AM

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